Showing posts with label bride. Show all posts
Showing posts with label bride. Show all posts

Monday, August 18, 2014

Thinking About Your Promotional Calendar

Here is a question I received from T.Q. in Minnesota: "I am just getting started doing Photography for Income. I am a hot mess when it comes to planning. I get busy, then things cool down and I think that I should have some kind of promotion, but then it is too late! I need some cash coming in and there's no business to be found...HELP"

I laughed to myself as I read this, because I was EXACTLY like this when I started in business. Then Kodak - back when they used to think professional photographers were important to their business - came out with "The Toolbox." It was basically some promotions and some user testimonials, but the real GEM was the Promotional Calendar. When I discovered this, you would have thought I had found the Holy Grail...it was genius!

I am going to give you a stripped down version here:

1. Buy a LARGE wall calendar with all 12 months on it. These are available for 2015 at office supply stores now. A dry erase model is best. You want 4 different colors: Black, Red, Green, Blue

2. Next, think about what promotions you will have for the upcoming year; perhaps:

January - Continue Home for the Holiday Special; Snow Days Special
February - Valentine Special; Kiddie Kontest
March - High School Senior (HSS) Reorder Special; Spring & Summer sports
April - Spring Special; HSS Ambassador/Model Program; Proms & Dances
May - Continue Spring Special
June - Moms & Memories; World's Greatest Dad
July - Red, White & Blue Children's Special, Your Best HSS
August - SCHOOL STARTS SOON/TIME'S RUNNING OUT SPECIAL for HSS
September - $1 Session fee special for HSS weekdays between 9 AM and 2 PM
October - Preschools; Fall Family Special; It's Not Too Late to Start thinking CHRISTMAS!
November - Veterans' Day Family Special; Christmas Special
December - Home for the Holidays Special

3. Now, think about how you want to promote these specials:

Direct mail - Newsletter
Direct mail - Color post card
Direct mail - two or three color post card
Direct mail - fliers
Fliers handed out at the studio or placed in each order
FlIers handed out in high traffic areas
Displays
Sandwich board (employee or temp wears a Sandwich board and visits high traffic areas)
Bird dogs
Door Hangers
School Newspapers and/or radio stations
Networking
Radio
TV
Social Media
YouTube
Your Web Site
Email your customer list
Local Newspaper
Billboards

4. If you want to run a promo in January, you have to start planning it in October. Yeah, I hear some of you now: "OMG, that's too early, I'm busy, wah, wah, wah..." If you want to get off the income roller coaster, this is how it gets done. It takes discipline. You have to have enough lead time for design, printing, mailing, etc. Trust me: if you decide on December 2nd to do a Christmas special, you are wasting your time.

5. In the month you plan to have the promotion, write it down in GREEN (for go). If the promotion is going to last one week, write the name across that week.

6. Three months PRIOR to the promotion, write the promo name with PLANNING in front of it, such as PLANNING Kiddie Kontest. Write this in RED for the number of days it will take to plan and create the media you plan to use.

7. Two months before the promotion, write PRODUCTION OF Kiddie Kontest; write this in BLUE. Include your day of mailing if using direct mail and circle it. Remember if you are using bulk mail (now called Presort Standard or Standard Mail), the post office may hold this mail up to THREE DAYS before delivering it. Build this into your mailing time. If you do several mailings per year, you'll want to purchase a Bulk Mail Permit. If you are new to this, you may want to hire a mailing company to do it for you. Even most small towns have a mailing service.

8. If you are not sure if Standard Mail is right for you, you might consider EDDM (Every Door Direct Mail). This lets you reach customers in targeted neighborhoods without having to provide names or street addresses, and no permit is required! Ask your local Post Office for details on EDDM-retail or EDDM-BMEU options. A lot of photographers overlook this service!

9. To be considered successful, you promotion should bring in at least 8 times the cost of promotion. If it costs you $500 to advertise your Kiddie Kontest, it should bring in at least $4000 in gross receipts.This is another way to say the cost of Promotion was 20%. As you get more skilled at this, you can try for your cost of Promotion to be 10%.

"This is great, but where do I learn more about the promotions?"

You'll want to get on my mailing list to be among the first to get my book, "PROMOTIONS: How Photography for Income is Done."  Send an email to steve@bohne.com.

Until next time...may all of your PHOTOGRAPHY be FOR INCOME.

Sunday, September 29, 2013

Making a Sales Presentation? Don't Make These Mistakes!

Lord have mercy, where did the summer go! The leaves are turning color, falling off the trees, and messing up my 2.5 acres...which I now have to clean up! Fall often means quoting church directories, school directories, school and/or sports photography for next year (yep, it is normally done this far in advance), and other photography events...All prime candidates for Photography for Income.

As photographers, we don't normally have to have real sharp presentation skills, but when you are doing Photography for Income, the time may come where you have to put them into play.Years ago, I was doing a presentation for a church. We were pitching a church directory.

There was a photographer from a local studio, and a representative from a national church directory chain. The local guy stumbled and bumbled...he was CLEARLY out of his comfort zone. The guy from the chain outfit was slick and polished. He went through his presentation smoothly. 

Amazingly, BOTH presentations were very close in content! 

1. Who is "Our Studio?"Company and what is our history?
2. Overview of Our Studio Products and Services.
3. What Your Church's needs are.
4. The solution and how Our Studio can help Your Church.
5. Display of portrait samples.
6. How Our Studio will deliver results.
7. The support Your Church will receive
8. How we will manage your account
9. How Our Studio Innovates! (the future of Our Studio & Your Church)
10. Benefits of working with Our Studio.
11. How we will launch Your Church Directory:
  • Program and launch planning.
  • Recruiting congregants as appointment setters.
  • Scheduling portrait sessions, photography, and sales
  • Target Delivery Date.
  • How Our Studio will deliver portraits to Your Church.
12. Your Church's feedback and results
13. Our Studio will now open this to Your Church for Q&A
What a snorefest! The board making the decision was bored just 10 minutes into the thing (no pun intended, by the way). Here's why: they didn't give a rat's ass about the first NINE topics of discussion! What they WERE interested in were items 10 through 13...and I am being kind by including #12.
Here is what needed to be done: they needed to focus on the prospect’s issues and concerns (and their studio history sure as hell isn't one of them!). So why didn't these people speak directly to the prospect’s concerns? Well I am only guessing, but I would guess that they felt the still had to sell the church on their company, and by talking about their company they would sell the church on their business and eliminate any nagging concerns the church board had..
I have yet to encounter an executive team or decision making board who was interested in a person’s company--decision-makers don’t care! All they want to know is:
1. That you understand their problem/concern (or want/need/desire), and
2. How you can help them resolve that issue.
I walked in and said, "Wow! You asked for a drink of water and you got Niagara Falls! (chuckles and guffaws). Look, you know who I am, you know what I do, and you know I am the best at doing it. I am going to get your church directory appointments set in one week using volunteers from the church. I will photograph all 600 families in one week. That's right, one week, not three like the people before me stated. The photography will be finished before October 15th, the viewing and sales done before Halloween, and the finished portraits delivered before Thanksgiving. 
"Your finished directories will be delivered before Valentine's Day, barring any unforeseen events such as mechanical breakdown or labor disputes...I have no control over those, so I'd be lying to you if I said I could guarantee it 100%. Now does anyone here have any questions, or do you just want to authorize my studio to get this going? (again chuckles and guffaws)
"Why are you laughing? You want to stretch this thing out until Memorial Day with these people, or do you want things done right, done right the first time, and done right now? Does anyone have any questions?"
I answered 4 questions. After that, it took 7 minutes for the board to make a decision.
Afterwards, the guy from the big chain outfit offered me a fairly decent amount of money to come work for the place he worked for. "Thanks, but no thanks...travel 44 weeks out of the year doesn't appeal to me."
The other studio owner didn't talk to me--he was pissed. It didn't matter...his studio didn't make it to prom time the following spring.
Look, the next time you have a sales presentation - or even a sales call - invest some time finding out what your prospect wants and focus your efforts on those things. Skip the yadda, yadda, yadda about your company and tell them exactly how you will help the prospect achieve their objectives.
This approach saves time and really sets you apart from you competition. Not only that, but you will never hear someone complain that you took two hours to explain what could have been done in fifteen minutes. And if you are doing Photography for Income, that is a big plus.
Until next time!

Monday, September 9, 2013

#9 - Ten Things You Should NEVER Say to a Photographer...

Number Nine:

"I need a photograph for a magazine article (or book cover/press release/President's Wall/ etc). I know you had some extras of my last session. Can you just send one over to the newspaper. You already have it made...why do I have to pay?

 It is AMAZING how many people think I'm in business to make friends. In fact a lady told me that just a few years ago.

I had taken her portrait for the local hospital. She was elected president of the Ladies Auxiliary, and the hospital paid for her session. I made images in black and white and color, which we of course tried to sell to her. She declined.

A few months later, she needed a photograph for another use, and called and said the above just about verbatim. When I told her there was a charge she was incredulous! I told her, "You know, Lydia, this is how I make my living."

Her heated reply? "Well it certainly isn't to make friends! There are some very important people waiting for that picture, so you had better send it out today. Send it by Express Mail so it gets there overnight!"

Whoa! This takes MAJOR cahones: you not only insist I give you the picture for free, you also expect me to send it via Express Mail at my expense. Unbelievable!!

I informed her that I would be glad to do so once I had the price of the portrait PLUS the cost of mailing via Express Mail in my hand. She haughtily refused and said that she would complain to the hospital and I would NEVER do business there again.

This attitude is not held just by your regular customers. I have businesses and PR firms ask me for the same thing. The answer is always the same: no dough, no photo.

Look, you don't owe anyone free photographs, ESPECIALLY if you are doing Photography for Income! Stand your ground and get paid what you are due. See you next time!!

Monday, September 2, 2013

#8 - Ten Things You Should NEVER Say to a Photographer...

NUMBER 8:

"Hey, mom! Look at that picture of Jenny...it looks just like the one you downloaded and put in the family room!"

I used to have a booth at the county fair, and I actually heard this comment while I was manning my booth. The customer who did the illegal download told me her daughter's portraits were "terrible." This is the reason she gave for not placing a very big order.

I had a friend who was talking to me at the time, and I told the copyright infringer, "This person is a witness that you have committed copyright infringement. This is punishable by a $10,000 criminal penalty plus damages. Would you like to settle this out of court, or go to court?"

As it turns out her husband WAS an attorney, and she told me, "_ _ _ _ you, my husband IS an attorney and you can just go _ _ _ _ yourself!" Wow! And to think she kisses her kids with that mouth!

It seems that she went home and told her husband...who called me and started to tell me that they were "innocent infringers." I stopped him and said, "Mr. Customer...you are an ATTORNEY! No court is going to swallow that story, and you and I both know it.

He wondered if we could come to an "agreement." You see, as an officer of the court, committing copyright infringement is not looked on kindly by the court. It's the kind thing that can get a lawyer reprimanded, censured, or even disbarred in extreme cases.

This is why you need to register your copyright. If your image is not registered, you can't get spit for someone illegally copying your work. You can do it yourself, or you can use LegalZoom. You gotta get paid! After all, you ARE doing Photography for Income, aren't you? Til next time!

Monday, August 26, 2013

#6 & #7: Ten Things You Should NEVER Say to a Photographer...

NUMBER SIX: "You charge HOW MUCH? Just to push a button?"

NUMBER SEVEN: "FIFTY DOLLARS FOR A PIECE OF PAPER!!??"

Don't you just love being a professional photographer? It's great isn't it? Now I have to admit with number six, it is getting to be harder to defend. When I was a film photographer - using RZ-67 and Hasselblad cameras - there was a lot more than just pushing a button. I had to focus, determine exposure, etc.

Today, the general populace uses the same equipment we do in many cases, and in their eyes it IS just pushing a button. The camera does pretty much take care of the rest. Having said that, there is still the matter of composition and posing, not to mention the post production work.

When a customer says this to me, I always reply, "I wish that was all there was to it. But there is a lot of work that takes place AFTER I have made the initial image. And I do have a substantial investment in education, equipment, etc. So I do try to make a profit as a matter of customer service. You see, if I cannot stay in business, I won't be here the next time you need or want a great photograph taken. That's important, wouldn't you agree?"

That pretty much takes care of the matter.

Number seven is very easy to answer. Whenever someone says that to me, I take the 8x10 and place it on the table so only the white back of the photograph is showing. I then say, "That is a $50 piece of paper." I then flip it over to show the image of their family, baby, senior, bride, etc. and say, "It's the image on THIS side that makes it worth $50. I think your family (baby, senior, bride) is worth at LEAST fifty dollars... [PAUSE] don't you?" I then I don't say another word.

I once had a guy come in and tell me, "$50 for an 8x10 is outrageous. I do some photography, and I know what an 8x10 costs!"

I didn't issue any rebuttal at that moment. I said, "I understand how you feel. What do you do?"

He said, "I have a trenching business. We do trenching so you can lay pipe, cable, etc."

I asked, "I need a 10' trench at my house. I want to run power from my home electrical box to my new garage. How much will that cost me?" He replied that it would be about $125. My reply was, "You charge $125 to dig a hole!? It doesn't even cost you anything! Talk about outrageous."

He was hot right now. "You don't know my expenses. I have equipment, wages, insurance, overhead!"

My simple reply was, "And I don't?" And that was all I said. His wife said, "I'll take it from here."

I continued to be his family's photographer for many years...but he was still always a cheap so-and-so, even though he lived in a huge home and always drove a Hummer or Escalade. Ain't it always the way?

Again, never argue with a customer. Just lay out your case, be quiet, and smile. It's the best way if you are doing Photography for Income. Til Next Time!

Monday, August 19, 2013

#5 - Ten Things You Should NEVER Say to a Photographer...

NUMBER FIVE:
"Hey, could you do this photograph for our event/fundraiser/brochure/etc. for free? It would be excellent advertising for you...word of mouth advertising is the best, you know!"

If you are brand new (or fairly new) to doing Photography for Income, be on the look out for this one. Many people and/or companies actively look for new photographers for jobs. They then play to the newbee's lack of experience: "Hey, you need to get the word out...this will be great for your business!"

And the new photographer thinks, "Yeah, maybe he's right!" and does the job free. Big mistake. There are three basic problems with this move:

Number one, often you will not get the photo credit--too late to do anything about it.

Number two, very few people pay attention to who provided what in the program. They don't take them home and use them as a resource guide.

Number Three, think about this: most JayCee events are sausage fests. By that I mean it's all men. Who is the number one buyer of portraits and wedding photography? It sure as hell isn't a member of the JayCees. His wife is a different matter. So if the request is by the Opera Society, and you want to do a little networking with that crowd, it might be worth it.

You cannot eat photo credits. It is OK to do a job for a cause you believe in. But if the greater Slobsville JayCees come to you and pitch you on the fact they will list you in their program and give you a photo credit, I'd tell them "Thanks but no thanks" UNLESS you really feel this job would give you valuable experience that you do not already have.

If someone asks you to donate a portrait for a fundraiser, do so ONLY if the following is agreed to by the group:

1) You are the ONLY photographer in the auction;
2) A member of the group reads a short bio that you have written, then tells the crowd what the item is that is being auctioned and the value, and then introduces you; and
3) YOU do the auctioning of the portrait.

You want VISIBILTY! You want people to know who YOU are. You do not have to be a great auctioneer. This isn't a farm auction, it is a charity auction. Two other things:

1) Don't auction an 8x10, you cheap bastard! I see this all the time and it makes my teeth grind. Give a 20x24 on canvas. They'll buy the gift sizes--be smart about it for Bozo's sake!

2) Dress up! For the love of Mike, don't go in t-shirt and jeans. Wear a suit. If the affair is black tie, rent a tux. Women: this event is perfect for that little black dress that's hanging in the closet that you always complain you never get to wear.

Sometimes you see women wearing a man's tux to an event. Here's a tip: don't! 8 out of 10 women end up looking like a dyke, and I've heard men AND women in the audience make comments to same.  Sorry, it's the truth. Understand, I'm not slamming homosexuals in any way, shape or form. If this is for a fundraiser for gay and lesbian rights, go for it. Otherwise forget it, unless you look like - and are built like - Carmen Electra, Megan Fox or Halle Berry.

I think three fourths of the population thinks photographers and artists are "funny" to begin with, and there's no reason to add to their perception. I would never suggest that a person hide their true self. If you can't be true to yourself, how can you be true to your customers or your craft?

If you are gay, then you have to pay special attention to your appearance. It may not be fair, but it is a fact of doing business in mainstream America today. This means no wallets in the back pocket of bib overalls for women and men, please...no feather boas. Keep the swishy look for your Friday nights at The Manhole, okay?

Bottom line: you can dress anyway you want to in your business...as long as you are willing to accept the consequences.

To recap: Make it a rule to make donations ONLY if it lets you increase your visibility in a physical way (such as being in attendance at the event). After all, this is Photography for Income. Til next time!




Wednesday, June 20, 2012

Are Weddings a Good Place to Earn an Income from Photography?

It seems the number one jumping off point for people to earn money is wedding photography. There are many reasons for this:
  • People are still getting married; 
  • There are many budgets from low to extravagant; 
  • For some reason, photography is where people feel they can shave the budget. 
When it comes to a wedding, here is how it normally works: the engagement is announced and the champagne flows. The happy bride and her mom then set out to plan this event. It used to be called a once-in-a-lifetime event, but now it is more commonly referred to as a “starter marriage.” A budget is sketched out and given the okay by dad.

First, bride and mom go to find a dress. They find a gorgeous gown. It costs a little more money than the budget allowed for. Mom goes to dad and says, “I know we had $1200 allowed for the dress, but John, you just have to see your daughter in this dress…she is stunning. It’s only $1800 more than we planned for!” Mom shows dad the pix from her camera phone and he agrees…she is a vision. He wants his princess to be happy, and hey—it’s not like you do this every 72 days (unless your daughter is Kim Kardashian—and if she is, I weep for you)!

Next it’s on to the flowers. “Oh honey, I know we thought we could do the flowers for $2000, but we found the most beautiful centerpieces for the reception tables, and her bouquet was a little higher than we planned, but it will be so beautiful—only $6000 for everything—and they are giving us a complimentary bouquet to toss!” And dad agrees it’s not like she’s going to do this again in 72 days, so why not?

Now, this scene repeats itself with the invitation, the food, the reception hall, favors, music, etc. So when it comes time to hire a photographer—normally the last thing the typical bride takes care of--if the budget was $1200 and mom comes back and reports it is going to be $2000, dad goes ballistic. “No, absolutely not, there is no [expletive deleted] way! You girls went over budget on every single item. You need to pump the brakes--I am putting my foot down here!”

As a photographer, this is the reality that you are faced with: a majority of brides are much more concerned with the perception of friends and family than they are concerned with keeping—and reliving--the memories of the day. This is tricky: do you sell the bride on your price, or do you sell her on your abilities?

90% of the photographers who start out photographing weddings do so by cutting the price of established pros. This is not a good idea. Number one: you immediately alienate the working pros, and you may need them on your side in the future. Number two: you make it very difficult to increase your price where it needs to be down the road. So think long term: how do you want to be perceived in the future—the cheap photographer or the good photographer?

Next, do you have family support? Understand that weddings typically take place on Fridays and Saturdays (Jewish ceremonies will normally be Sundays). Will your spouse or significant other be okay with that? How about the kids’ sporting events or dance recitals—how many of those will you miss? How many evenings a week will you have to meet with prospects? How much of a financial expenditure will you have to make to market your services and get you equipment up to what is needed?

How are your skills? No, really. I don’t mean your mom thinks you are great and your instructor at the adult ed center says you are his most promising student…I mean are you really good?

Do you have the business knowledge that lets you know how to price your work in order to show a profit? You can’t believe the people who have told me, “The only cost I have is the CD I give to the bride. I charge $200, I am making $199.50 on every job!”

Yeah, right…

You have your time, your equipment, your knowledge. Do you clean your suit after every wedding (I sure hope so—they get gamey after 6-8 hours at a wedding in July). Do you advertise, or will you count on ESP to advertise your services. The person in the example above told me he averaged 2 hours meeting with the couple and 8 hours at the wedding. After figuring his overhead (conservatively about 35% if working from home) he most likely actually earned $60. A big whopping $6 per hour! Doesn’t look that good to me.

Finally, can you handle the pressure? Weddings are a fast paced and high pressure situation. The bride doesn’t want to hear that an important image was missed because of something outside your control…she just wants the picture, and that’s why she hired YOU instead of any clown with a camera. I have known photographers who had 20 years experience (or more) who confided to me, “You know, Steve, I hate to admit it but I still get nervous before a wedding!” Me? Nope. You do it for 35 years, it’s another day at the office. But I was doing photography every day…it is a completely different thing if you just do it one day a week and maybe just 2 days a month!

When you get your new phone book, look and see how many people who were advertising wedding photography last year are still in the book this year. The wedding photography business is a business of thirds:


  • 1/3 of the people are just getting in to the business;
  • 1/3 of the people are getting out of the business;
  • 1/3 are there to stay.
Weddings can be a place where you can earn a fair income from photograph…just be sure you know what it really takes to do so. If you have a comment, by all means, send it to me! 

Til next time, may all your exposures be perfect!